Terms & Conditions
Plain English. No legal jargon. Here's how things work when you buy from us.
Who we are
Blink & Brew is a small, home-based fruit infusion business based in Nottinghamshire, UK (postcode NG20 8XF). Every tin is hand-packed by us. You can reach us any time at BlinkandBrew@gmail.com.
Placing an order
When you click a "Buy" button on our site, you're taken to a secure payment page run by Stripe. Once your payment goes through, you've ordered from us and we'll get to work on packing it.
If something goes wrong before we dispatch (e.g. we've run out of an ingredient), we'll let you know and refund you in full.
Prices and payment
- All prices are in pounds (£) and include VAT where applicable.
- Payments are taken at checkout through Stripe — we never see or store your card details.
- The price you see at checkout is the final price; we won't add surprise charges later.
Dispatch and delivery
Blink & Brew is a side project alongside another job, so we aim to post your order within 2 weeks. In busy periods this can stretch up to 4 weeks. If it's taking longer than 4 weeks, please email us and we'll let you know what's going on.
We currently ship to UK addresses only.
Returns and refunds
Under UK consumer law, you have 30 days from the day you receive your order to change your mind and return it for a refund. To qualify:
- The tin must be unopened and in a resaleable condition.
- You'll need to cover the cost of posting it back to us.
- Once we receive it, we'll refund you within 14 days.
Email us first at BlinkandBrew@gmail.com before sending anything back.
Damaged or wrong items
If your order arrives damaged, or you've been sent the wrong tin, email us within 14 days at BlinkandBrew@gmail.com with a photo of the issue. We'll replace it free of charge or refund you — your choice.
Food safety and allergens
Every product page lists its ingredients and allergen warnings. Our products are packed in a kitchen that handles nuts, gluten, and soy, so we can't guarantee they're free from trace amounts. If you have a serious allergy, please get in touch before ordering.
Always check the "Best Before" date printed on the tin.
Who can buy from us
There's no age restriction on our products — they contain no alcohol or controlled ingredients. That said, our brand is aimed at adults (roughly 18 and up) and we don't market to children.
When we might cancel an order
We reserve the right to cancel and refund any order if:
- The product is genuinely out of stock.
- There was an obvious pricing error.
- We suspect the order is fraudulent.
If we cancel, you'll get a full refund — usually within a few working days.
Your statutory rights
Nothing in these terms affects your rights as a consumer under UK law. If something we've written here ever seems to clash with the Consumer Rights Act 2015 or the Consumer Contracts Regulations 2013, the law wins.
Changes to these terms
We may update these terms from time to time — for example if we start shipping abroad or change how we handle returns. The version on the website at the time you place your order is the one that applies to you.
Getting in touch
For any question — order, complaint, suggestion, hello — email us at BlinkandBrew@gmail.com. We read every message.
Last updated: June 2026